Article 1 (Privacy Information)

”Personal information” within privacy information refers to “personal information” as defined by the Personal Information Protection Act, which includes information about a living individual that can identify a specific individual, such as name, date of birth, address, telephone number, contact information, and other details contained within such information.
“History and characteristic information” within privacy information refers to information other than “personal information” specified above, including the services used, products purchased, pages or ads viewed, search keywords, usage date and time, usage method, usage environment, postal code, gender, occupation, age, user IP address, cookie information, location information, and device identification information.

Article 2 (Collection of Privacy Information)

The Company may request personal information such as name, address, phone number, and email address when users make inquiries.
Additionally, the Company collects history and characteristic information, such as records of services used, products purchased, pages or ads viewed, search keywords, usage date and time, usage method, usage environment (including settings when using mobile devices), IP address, cookie information, location information, and device identification information, when users utilize the Company's services or view its pages or those of its affiliates.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

1. 1) To display registration information such as name, address, and phone number for users to view or modify their registered information and usage status
2. 2) To use email addresses for notifications or communication, and contact information like name and address for sending products and other necessary contact with users
3. 3) To use information like name, address, and phone number for user identity verification
4. 4) For purposes incidental to the above purposes

Article 4 (Provision of Personal Information to Third Parties)

The Company will not provide personal information to third parties without prior consent from the user, except in cases permitted by the Personal Information Protection Act and other laws. Exceptions include:

1. 1) When required by law
2. 2) When it is necessary to protect a person’s life, body, or property and obtaining consent is difficult
3. 3) When it is particularly necessary for public health improvement or children's healthy development, and obtaining consent is difficult
4. 4) When cooperation with government agencies, local authorities, or their agents is required to fulfill legally prescribed duties, and obtaining user consent could hinder these duties
5. 5) When the following is notified or publicly announced in advance

Notwithstanding the previous clause, the following cases do not constitute third-party provision:

1. 1) When the Company entrusts all or part of the handling of personal information to achieve the usage purpose
2. 2) When personal information is provided as part of a business succession due to a merger or other reasons
3. 3) When personal information is jointly used with a specified entity, and prior notice or public announcement is given regarding the jointly used information, the purpose, and the name of the responsible party for managing the personal information

Article 5 (Disclosure of Personal Information)

When a user requests disclosure of their personal information, the Company will promptly respond. However, if such disclosure falls under any of the following, all or part of the information may not be disclosed, and the user will be notified accordingly:

1. 1) When there is a risk of harm to the life, body, property, or other rights and interests of the user or a third party
2. 2) When there is a risk of significantly hindering the Company’s proper business execution
3. 3) When disclosure would violate other laws and regulations
4. Apart from personal information, the Company does not generally disclose history and characteristic information.

Article 6 (Correction and Deletion of Personal Information)

Users may request the Company to correct or delete their personal information if it is found to be incorrect by following the procedures prescribed by the Company.

Upon determining the need for correction or deletion based on the request, the Company will promptly make the necessary changes and notify the user.

Article 7 (Suspension of Use of Personal Information)

When the Company is requested by the user to suspend or delete their personal information (hereinafter referred to as “suspension of use”) due to the information being handled beyond the usage purpose or being obtained by fraudulent means, the Company will promptly investigate and, based on the findings, suspend use as necessary and notify the user. If the suspension of use requires significant expenses or is difficult, the Company will take alternative measures necessary to protect the user's rights and interests.

Article 8 (Changes to the Privacy Policy)

This Policy may be changed without prior notification to users.

Unless otherwise specified by the Company, the revised Privacy Policy will take effect when posted on this website.

Article 9 (Contact Information)

For inquiries regarding this Policy, please contact the following:

• Address: Banfore Sankei Building 4F, 1-28-10 Takadanobaba, Shinjuku-ku, Tokyo 169-0075
• Company Name: Virtual Craft Inc.
• Email: [email protected]